WELCOME BACK.
Technology handles the friction. People handle the customer. Use one secure home to move from Road Rescue intake to dispatch, field service, live status, and My Tire Garage.
THE RIGHT SCREEN FOR THE RIGHT PERSON.
LIVE DISPATCH BOARD
Quote, assign, update job stages, open customer status and keep the full Road Rescue operation moving.
OPEN BOARD →LIVE DISPATCH MAP
See active Rescue pins, technician locations, proximity and assignment options in one view.
OPEN MAP →MY ASSIGNED RESCUES
ON MY WAY, ARRIVED, SERVICE STARTED and COMPLETE—with customer status synchronized.
OPEN FIELD CONSOLE →LIVE LOCATION SHARING
Technicians control when dispatch receives their live location during the shift.
OPEN LOCATION →TECHNICIAN ACCOUNT LINK
Connect each technician's secure staff login to the matching D&L technician profile.
MANAGE ACCESS →PRODUCTION QA
Run safe file checks and follow the final DL-3 deployment validation sequence.
OPEN QA →SEE WHAT THE CUSTOMER SEES.
REQUEST FLOW
Production customer intake with live-agent review.
OPEN REQUEST →RESCUE STATUS
Customer-facing quote, dispatch, technician and completion status.
OPEN STATUS →MY TIRE GARAGE
Saved vehicle handoff for faster repeat Road Rescue requests.
OPEN GARAGE →